1. Governance & Leadership
The Software Division of Zetozone Technologies (India) Pvt Ltd is led by Siby P. Varkey, proprietor of Nature & Life. With over 35 years of IT experience, Siby P. Varkey oversees product architecture and data security protocols. Zetozone Technologies provides the corporate infrastructure for customer service, legal compliance, and technical support, ensuring a high-availability environment for all e-commerce integrations.
2. Risk Management & Incident Response
Zetozone Technologies maintains a rigorous Risk Assessment and Incident Response Plan (IRP) to protect Selling Partner Data:
- Monitoring & Detection: We employ proactive monitoring to detect unauthorized access attempts or system anomalies.
- Incident Logging: All security-related events are logged in an immutable audit trail, reviewed weekly by our technical lead.
- Response Timeline: In the event of a suspected security incident, our team initiates a containment protocol within 24 hours.
- Accountability: Post-incident reviews are documented to identify root causes and implement preventative measures.
3. Data Protection Standards
In accordance with Amazon’s Data Protection Policy:
- Encryption: All PII (Personally Identifiable Information) is encrypted at rest using AES-256 and in transit via TLS 1.2 or higher.
- Access Control: We follow the Principle of Least Privilege (PoLP), ensuring only essential personnel have access to encrypted data keys.
- Data Retention: Amazon data is retained only for as long as necessary to fulfill orders, after which it is securely deleted.